Privacy policy
Last updated: October 27, 2026
Pulse Systems ("we", "us") builds and runs AI receptionists for service businesses. This page explains what personal information we collect, why, and what we do with it.
What we collect
- When you book a call on this website: your name, email, phone number, business name and anything you type in the booking form.
- When you call our demo line, (431) 830-9900: your phone number, and a recording and transcript of the call. Our AI receptionist answers these calls.
- When you email or text us: what you send us.
- When you become a client: your business details and the information you give us to set up your receptionist. Calls to your receptionist are recorded and transcribed so you can review them.
We don't use tracking or advertising cookies on this website. The booking calendar may use cookies it needs to work.
How we use it
- To answer your questions and hold the call you booked.
- To set up, run and improve the service for clients.
- To send you emails or texts about your booking or your service.
We never sell your personal information.
Who we share it with
Only the service providers we need to run the business: our call and booking software, our email provider, and our payment processor (Stripe). They handle information for us and only for these purposes. Some of them may store information outside Canada, for example in the United States, where it is covered by local law.
How long we keep it
We keep information as long as we need it for the reasons above. If a client leaves, we send them their call records if they ask, then delete them.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop texting or emailing you at any time. Email tyler@pulsesystems.ca and we'll reply within 30 days.
Changes
If we change this policy, we'll update the date at the top of this page.
Contact
Pulse Systems · tyler@pulsesystems.ca · (431) 830-9900